Celebrating Walter Pierrets’ 20 Years of Happy Todd’s Porcelain Customers

Wednesday, March 26th, 2014

Walter Pierrets has been employed as a Senior Technician at Todd’s Porcelain & Fiberglass Repair for twenty years! Imagine all the beautiful bathtubs that Walter has refinished, repaired and converted to a step-in shower!

Customers continually compliment Walte’s work send “fan mail” sharing their contentment. They find the very affordable repairs and refinishing work make their tubs, showers and sinks look NEW!

“It was an absolute pleasure having Walter in our home,” Samuel, 2001

 “When Walt finished, he left his workplace (our bathroom) cleaner than he found it,” Marge, 2009

“I would highly recommend Todd’s and Walt. It was worth subscribing to Angie’s List just to find quality people,” JG, 2014

Thank you Walter – we are looking forward to celebrating your 25 years at Todd’s!

Todd’s has refinished and repaired bathtubs, showers and sinks for over 118,000 homeowners, residential builders, plumbers, hotels, senior venues and hospitals throughout Maricopa County since 1978. We guarantee our work and warranties are provided for completed jobs.

In addition to being awarded the Super Service Award in 2006, 2007, 2009, 2010, 2012 by Angie’s List, we maintain a Better Business Bureau A+ rating and are in excellent standing with the Arizona Registrar of Contractors (ROC).

 

 

 

25 Years of Artistry in the Tub for Steve Rometty

Monday, January 27th, 2014

Todd’s Porcelain & Fiberglass Repair is proud to celebrate Steve Rometty for his 25 years of loyalty and dedicated technical service. Since January 1989, Steve has been applying his artistic talent to refinishing and repairing ugly tubs and showers. Traveling to homeowners, hotels, hospitals, assisted living centers, restaurants throughout the valley, Steve also repairs chips, scratches, cracked floors, installs grab bars and converts bathtubs into step-in showers.

Gary Farrell, owner of Todd’s, says “Steve is our Lead Technician and he answers every question his fellow Technicians have. They truly look up to him and learn so much about the business from Steve. He is extremely knowledgeable and has both an artistic eye as well as the technical know-how. Steve’s fellow technicians share that he often suggests more innovative and effective methods to do better work.”  

As Customer Service Manager, Denise has been working with Steve for 23 of his 25 years. She is never surprised to hear customers call to thank her for sending Steve to repair or refinish their tub, sink or shower. He always takes pride in his work and does a good job, even in the most difficult situations. Steve can repair chips so effectively that customers cannot even find where the chip was. His color-matching abilities are very unique. Who would think that artistic talent is helpful in the tub?

Steve has been very instrumental in facilitating Todd’s being awarded the Angie’s List Super Service Award for six years. He has lived most of his life in Scottsdale Arizona, is married to Jeanine and has a teenage daughter Jade and young son, Jake. When Steve is not at Todd’s, he and his wife Jeanine may be spotted at Old Town Candy & Toys, their candy store in downtown Scottsdale. We are proud to share and celebrate her longevity and eagerness to get the job done in a calm manner with a smile!

In late January, Todd’s staff, Steve and his family celebrated his 25 years with a “Roast & Toast Dinner” at Dobson Ranch Golf Club.

Todd’s Porcelain & Fiberglass, a 36-year old Mesa-based company, is responsible for over 118,000 bathtub/shower repairs and refinishes throughout Phoenix and Maricopa County. The licensed, bonded and insured service company also refinishes sinks and bathroom and kitchen countertops to the color of your choice and installs the world’s strongest safety grab bar fastener system. For more information on this Better Business Bureau A+ rated business, call 480 835 7070 or visit www.ToddsBathtubs.com

Can YOU afford to fall?

Friday, May 10th, 2013

Safeguard your bathroom with LOVE HANDLES grab bars! 

Falls by older adults in 2010 cost our country $30.1 billion in direct medical expenses. For those 65 or older, falls are the leading cause of injury and death, according to the Centers for Disease Control (CDC). Fortunately, falls are a public health problem that is largely preventable.        

Bathroom safety enhances independent living at home as long as possible. Are you aware that bathroom falls account for over 60% of all older adult falls each year? Bathroom dangers include wet surfaces, throw rugs or bathmats and awkward thresholds on tubs and showers. Benefits of installing LOVE HANDLES safety grab bars include: 

  • makes bathing easier, safer and more relaxing
  • provides safe entry and exit to/from tub or shower
  • live more confidently with the security of grab bars
  • provides family members a sense of security  

Mesa-based Todd’s Porcelain & Fiberglass Repair installs the world’s strongest grab bar fastener system in a variety of size, and can be installed in fiberglass, drywall, tile, cultured marble, and acrylic surfaces. Even though the bars are being installed in your residence, all grab bar installations should meet ADA standards that apply to commercial and public venues.

Todd’s owner, Gary Farrell, advises “the grab bar location for each customer should be customized for the individuals using them. Ideally, every bathroom should have at least two grab bars. One bar at the entry/exit of the tub or shower, plus one inside the unit. Grab bars to replace towel bars and on the sides of the toilet are also very helpful in preventing falls.”

Tub conversions are another affordable option to enhance bathroom safety. By reducing the 14-18 inch tub side wall down to 4 inches, the bathtub becomes a step-in shower, designed to help bathe or shower without assistance and in the comfort.

Prevention is more affordable than treatment for falls after the fact. Don’t take a chance – get your LOVE HANDLES grab bars installed by Todd’s and be safe! 

Since 1978, Todd’s has serviced over 118,000 homeowners, builders, plumbers, hotels, senior venues and hospitals throughout Maricopa County. In addition to being awarded the Angie’s List Super Service Award in 2006, 2007, 2009, 2010, 2012, Todd’s has an A+ rating with the Arizona Better Business Bureau (BBB). Licensed, bonded and insured for residential and commercial work with The Arizona Registrar of Contractors (ROC), Todd’s Technicians have 75 years combined experience in bathtub refinishing, resurfacing, conversions and grab bar installation. Contact the tub/shower makeover experts at 480 835 7070 or visit www.ToddsBathtubs.com

 

 

 

Todd’s Porcelain & Fiberglass Repair Earns Esteemed 2012 Angie’s List Super Service Award

Tuesday, January 22nd, 2013

Award reflects company’s consistently high level of customer service 

Todd’s Porcelain & Fiberglass Repair earns esteemed customer service award again!

Todd’s Porcelain & Fiberglass Repair has earned the service industry-coveted 2012 Angie’s List Super Service Award, an honor awarded annually to approximately 5 percent of all the companies rated on Angie’s List, the nation’s leading provider of consumer reviews on local service companies.

“We have been serving homeowners, contractors, plumbers, hotels, hospitals, senior living communities, and real estate investors since 1978 and are honored to receive the Angie’s List award again this year,” said Todd’s owner, Gary Farrell.

“It’s a select group of companies rated on Angie’s List that can claim the exemplary customer service record of being a Super Service Award winner,” said Angie’s List Founder Angie Hicks. “Our standards for the Super Service Award are quite high. The fact that Todd’s earned this recognition speaks volumes about its dedication providing great service to its customers.”

Angie’s List Super Service Award 2012 winners have met strict eligibility requirements, including earning a minimum number of reports, an excellent rating from their customers and abiding by Angie’s List operational guidelines. Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2012 Super Service Award logo next to company names in search results on AngiesList.com.

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Todd’s has serviced over 115,000 homeowners, builders, plumbers, hotels, senior venues and hospitals throughout Maricopa County since 1978. In addition to being awarded the Angie’s List Super Service Award in 2006, 2007, 2009, 2010, 2012, Todd’s has an A+ rating with the Arizona Better Business Bureau (BBB). We are licensed for residential and commercial work with The Arizona Registrar of Contractors (ROC). Todd’s Technicians have 75 years combined experience in bathtub refinishing, resurfacing and repairs. www.ToddsBathtubs.com 

Angie’s List helps consumers have happy transactions with local service professionals in more than 550 categories of service, ranging from home improvement to health care. More than 1.5 million paid households use Angie’s List to gain unlimited access to local ratings, exclusive discounts, the Angie’s List magazine, and the Angie’s List complaint resolution service. 

Safety tips – January is National Bath Safety Month

Monday, January 14th, 2013

January is recognized as National Bath Safety Month. Trauma Departments around the world want to remind everyone, especially those with young children and loved ones who are elderly or have disabilities, that it only takes a few seconds for someone to become injured from a slip or fall from a bathroom related accident.

The National Center for Health Statistics in 1987 reported that about 10 percent of all people over the age of 65 have difficulty bathing. Bath safety for people who are elderly or have disabilities is further complicated by issues such as medication side-effects, reduced physical ability, and diminished vision.

Safety Tips Year-round:

For people who are elderly or have disabilities,

  • install grab bars on walls around the toilet. At Todd’s, we call them LOVE HANDLES. Because they provide you a love handle to grab onto for your safety and comfort.
  • install two grab bars for the tub or shower: at the entry of the tub and one inside the tub
  • install a portable, hand-held shower head with a long hose cord
  • convert your fiberglass bathtub to be a step-in shower – this will reduce the height of the tub step for easier access.

Todd’s has refinished and repaired bathtubs, showers and sinks for over 115,000 homeowners, residential builders, plumbers, hotels, senior venues and hospitals throughout Maricopa County since 1978. We guarantee our work and warranties are provided for completed jobs.

In addition to being awarded the Super Service Award in 2006, 2007, 2009, 2010 by Angie’s List, we maintain a Better Business Bureau A+ rating and are in excellent standing with the Arizona Registrar of Contractors (ROC).

For more info, call Todd’s at 480 835 7070 or visit www.ToddsBathtubs.com

Color choices to refinish bathtubs, showers and sinks

Monday, July 23rd, 2012

Basic colors for refinishing of bathtubs, showers, and sinks are shown above. 

Todd’s Porcelain & Fiberglass Repair has refinished over 115,000 tubs since 1978 throughout Maricopa County, Arizona.  Todd’s skilled technicians can match your tub to your existing countertop or sink.

 

 

 

 

 

 

 

 

 

 

Special order colors are also available at an additional cost and require approximately ten days to receive.  For more information, visit www.ToddsBathtubs.com or call 480 835 7070.

Note: Todd’s is not responsible for colors viewed on the internet, which may not be accurately represented.

Care tips for a newly refinished bathtub, sink or shower

Friday, July 13th, 2012

After having a tub, shower, sink or countertop professionally refinished, Todd’s Porcelain & Fiberglass Repair  recommends these care tips:

*To retain the beauty of the surface, Todd’s recommends the following:

* Do NOT use for 48 hours

*NEVER USE ABRASIVE cleaners such as Ajax, Comet or Soft Scrub, as these will damage the surface of any bathroom surface and possibly void your warranty. We recommend the use of liquid soaps or Bar Keepers Friend.

*CLEAN TUB AFTER EACH USE and rinse it thoroughly to eliminate soap haze buildup.  Even though the surface may not look dirty, it should be cleaned at least once a month with a mild liquid soap.

*DO NOT use conventional suction cup bathmats or “stick-on” type non-skid flowers, stripes etc. as this will damage your tub finish and void your warranty. For your safety, Todd’s can apply a non-skid surface coating to your tub or will sell an approved imported bathmat.

*If you must use a bathmat, remove it after each use.  DO NOT hang the mat over the side of the tub, but rather roll it up after each use and put it away.  The bath soap should be kept in the soap tray to avoid soap scum build up in the tub.

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For more more information or to schedule a refinish, purchase a bathmat or non-abrasive soap, call Todd’s at 480 835 7070 or visit www.ToddsBathtubs.com.  Since 1978, we fix ugly tubs and showers throughout Maricopa County in Arizona.

NOTE: Ensure the refinishing company uses the finest acrylic polyurethane product and provides a minimum of a five year warranty.